
PACIFIC WEST DIFFERENCE
Technology is important and brings many benefits to the daily operations of our business and our clients. Our philosophy is centred on forward thinking within the industry and utilizing technology to streamline our processes. As a result Pacific West Mechanical had a proprietary system designed specifically focused on our clients needs within the mechanical service and maintenance industry. We call it the Pacific West Portal.
- Allows our technicians to view all equipment, historical data, mechanical drawing and mechanical manuals for a building in real time from their IPads
- Clear and concise dispatching in real time between our office and field technicians to allow fast response times
- Transparency for our clients as all historical data for repairs and maintenance on each piece of equipment is summarized
- Ease of computerized work reports and invoicing allows for quick turnaround times to clients
- Keeps up to date data for all pieces of equipment within a building, including tracking any maintenance that is required or due
- Provides superior reporting for our clients in the form of deficiency reports, annual budgets and depreciation reports
- Minimizes our environmental impact by reducing paper usage